Incorporated in 2001, CareGain is a leader in advancing the rapid growth and adoption of consumer driven health (CDH) as the U.S. healthcare system undergoes a shift from managed care to personal health management. Backed by leading CDH market expertise, the company provides unique, patent-pending software specifically designed to manage and administer CDH claims and member accounts. Understanding the complexities of healthcare administration, the founders of CareGain recognized that the adoption of consumer health plans would necessitate the need for new processes and applications to combine healthcare and the unique attributes of CDH with financial management. The Company’s solution seamlessly integrates and manages this new model and further extends decision making through portal and support tools that are placed in the hands of both consumers and employers.

Recognized as an early leader in CDH account management, CareGain found itself as the recipient of numerous solicitations for partnerships and acquisition / merger discussions. Amidst robust customer traction of CareGain’s DefinedCare® Platform (DCP) and the shaping of CDH strategies for multiple health plans, CareGain sought to evaluate select discussions with other leading strategic parties in CDH regarding the combined opportunity to further exploit and expand the market as the leading provider for account management administration. To do so, the Company engaged TripleTree, bringing forth extensive industry and transaction expertise spanning healthcare and human capital management, to help the firm’s management and board evaluate its next stage of growth. The effort focused on evaluating expanded go-to-market strategies for CareGain’s current software solution, including the delivery of robust BPO administration services using DCP as a core process and account management engine.

In close partnership, TripleTree and CareGain engaged and evaluated prospective opportunities with select firms that had previously solicited CareGain or were collectively identified as providing the resources and advanced insight into CDH that would create a market leading combination. With the diverse nature of companies that surround the CDH value chain, such discussions spanned multiple industries and market strategies. Ultimately, CareGain’s management and board agreed to lead the next generation of the Company’s growth through a merger with FiservHealth, a business unit of NYSE-listed Fiserv, Inc. Further extending its solutions offerings, Fiserv's acquisition of CareGain will serve as a key element of the Company's solution set for health plans and financial institutions to help them manage consumer-directed health plans and related healthcare spending accounts. The addition propels Fiserv to the head of CDH thought and technology leadership. Blending the operations translates into delivering robust, customer-centric services uniquely positioned to accelerate the administration and management of CDH at a time of rapidly increasing adoption.

“The merger of Fiserv and CareGain creates an instant leader in CDH leveraging unique assets. They are among the most advanced firms in understanding the complexities and strategic opportunities / demands created through the adoption HRA and HSA. The two firms combine highly complementary products and services, a shared strategic vision in addressing diverse customer needs, and an intent to further define a rapidly building market.  The merger not only better positions both CareGain and Fiserv, but benefits the advancement of the CDH industry as a whole,” explained TripleTree Senior Principal Peter Erickson who led the transaction with TripleTree Managing Partner Kevin Green.

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