As carriers struggle with global competition, deregulation and industry consolidation, the importance of driving improved levels of customer satisfaction, differentiated revenue generating services and improved operational efficiency have been hindered by monolithic legacy systems. Though an extensive ecosystem of ISVs has formed to support the next generation requirements of carrier billing and operations support systems (OSS/BSS), the field is largely full of point solutions which have not met the carriers’ needs for simplified vendor management and proven vendor support. TripleTree believes that vendor consolidation is needed (and is occurring) to provide the industry with a more integrated, innovated capabilities to support the next generation of networks and services. Our experience in telecommunications infrastructure including OSS/BSS, service delivery platforms (SDP), and IP Multimedia Subsystems (IMS) provides us with unmatched perspectives and insights on the direction and evolution of carrier operations.

Dave Henderson, Managing Partner | dhenderson@triple-tree.com
Chris Hoffmann, Senior Principal/Research Director | choffmann@triple-tree.com
Scott Donahue, Principal | sdonahue@triple-tree.com

Top