The idea of a “healthcare consumer” is relatively new, resulting from a combination of market forces:
- Individuals are now responsible for more and more of their overall healthcare costs, in the form of premiums and out-of-pocket expenses
- New technologies are being introduced that allow people to take greater control of their overall health and wellness
- Experiences with other industries, including those being disrupted by digital capabilities and technological advancements, are informing consumer expectations with the healthcare industry
In this video, TripleTree and TT Capital Partners professionals share their thoughts on how the influential voice of the consumer is driving meaningful change across the industry – especially when it comes to how healthcare is delivered, experienced and paid for.
We hope you enjoy this video and welcome your thoughts on the growing impact, and importance, of the healthcare consumer.